Refund and Returns Policy for City Health Clinic & Diagnostic – Online Payments

Please read this Refund and Returns Policy carefully before using our online payment services. This policy outlines the guidelines and procedures for cancellations and refunds for payments made to City Health Clinic & Diagnostic online, in compliance with the guidelines set by the Reserve Bank of India (RBI). By using our online payment services, you agree to be bound by this policy.

1. Cancellation Policy: a. Cancellation on the Same Day: If you wish to cancel a payment made through our online payment facility on the same day as the transaction, you may do so by contacting our customer support team. Cancellation requests must be made within the same business day of the transaction.
2. Refund Policy: a. Refund Processing Time: Upon successful cancellation, refunds will be processed within 2-3 working days from the date of cancellation. b. Refund Method: Refunds will be made using the same payment method used for the original transaction. If the original payment was made through a credit card, the refund will be credited back to the same credit card. If the payment was made through a bank account, the refund will be credited to the same bank account. c. Refund Amount: The refund amount will be equal to the original transaction amount, excluding any applicable fees or charges.
3. Non-Refundable Items: a. Certain charges or fees may be non-refundable. These may include administrative fees, consultation fees, or any other charges not eligible for refund as determined by City Health Clinic & Diagnostic. b. In cases where services have been provided or partially utilized, refunds may not be applicable for the utilized portion of the services.
4. Disputed Transactions: a. If you believe that a payment has been made in error or without your authorization, please contact our customer support team immediately. We will investigate the matter and take appropriate action as per RBI guidelines and applicable laws.
5. Contact Information: If you have any questions, concerns, or requests regarding our Refund and Returns Policy or the processing of refunds, please contact us at: City Health Clinic & Diagnostic Address: [Provide the clinic’s address] Phone: [Provide contact number] Email: [Provide email address]

Please note that this Refund and Returns Policy is subject to change. City Health Clinic & Diagnostic reserves the right to modify, update, or amend this policy at any time. Any changes will be posted on our website, and your continued use of our online payment services after such modifications shall constitute your acceptance of the revised policy.

Last updated: [Date]

Note: It is important to consult with legal professionals or experts to ensure that your Refund and Returns Policy complies with local laws and regulations, including RBI guidelines.

Create a 500 words Refund and Returns Policy page as per RBI guidelines to accept payments online for City Health Clinic & Diagnostic. Cancellation on Same day, refund within 2-3 working daysChatGPT

Refund and Returns Policy for City Health Clinic & Diagnostic – Online Payments

Thank you for choosing City Health Clinic & Diagnostic for your medical services. We strive to provide excellent care and ensure your satisfaction. This Refund and Returns Policy outlines the guidelines and procedures for cancellations and refunds for payments made to City Health Clinic & Diagnostic online, in compliance with the guidelines set by the Reserve Bank of India (RBI).

1. Cancellation Policy: a. Cancellation on the Same Day: If you wish to cancel a payment made through our online payment facility on the same day as the transaction, you may do so by contacting our customer support team. Cancellation requests must be made within the same business day of the transaction. We will make every effort to accommodate your cancellation request promptly.
2. Refund Policy: a. Refund Processing Time: Upon successful cancellation, refunds will be processed within 2-3 working days from the date of cancellation. We understand the importance of timely refunds and strive to process them as quickly as possible. b. Refund Method: Refunds will be made using the same payment method used for the original transaction. If the original payment was made through a credit card, the refund will be credited back to the same credit card. If the payment was made through a bank account, the refund will be credited to the same bank account. Please note that refund processing times may vary depending on the policies of your financial institution. c. Refund Amount: The refund amount will be equal to the original transaction amount, excluding any applicable fees or charges. Please refer to your original payment receipt for a breakdown of charges and fees.
3. Non-Refundable Items: a. Certain charges or fees may be non-refundable. These may include administrative fees, consultation fees, or any other charges not eligible for refund as determined by City Health Clinic & Diagnostic. We will clearly communicate any non-refundable charges at the time of payment. b. In cases where services have been provided or partially utilized, refunds may not be applicable for the utilized portion of the services. However, we are committed to addressing any concerns you may have regarding the services received, and our customer support team will be happy to assist you in resolving any issues.
4. Disputed Transactions: a. If you believe that a payment has been made in error or without your authorization, please contact our customer support team immediately. We take such matters seriously and will investigate the issue promptly. If a transaction is found to be in error or unauthorized, we will take appropriate action in line with RBI guidelines and applicable laws to rectify the situation and ensure a fair resolution.
5. Contact Information: If you have any questions, concerns, or requests regarding our Refund and Returns Policy or the processing of refunds, please contact us at:
6. City Health Clinic & Diagnostic
7. Address: AK Azad Rd, Sankarpur, Birubari, Guwahati, Assam 781001
8. Phone: +91 84535 59633
9. Email: info@cityhealthguwahati.com

Please note that this Refund and Returns Policy is subject to change. City Health Clinic & Diagnostic reserves the right to modify, update, or amend this policy at any time. Any changes will be posted on our website, and your continued use of our online payment services after such modifications shall constitute your acceptance of the revised policy.

We value your trust in our services, and we are committed to providing you with a seamless and satisfactory payment experience. If you have any concerns or questions about our refund and returns process, please do not hesitate to reach out to our dedicated customer support team.

Last updated: June, 2nd, 2023