Privacy Policy for City Health Clinic & Diagnostic – Online Payments
At City Health Clinic & Diagnostic, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and protect the information provided to us during the online payment process, in accordance with the guidelines set by the Reserve Bank of India (RBI). Please read this policy carefully to understand our practices regarding your personal information.
Collection of Personal Information:
We may collect the following personal information during the online payment process:
Name
Contact information (email address, phone number, address)
Payment details (credit card information, bank account details, etc.)
Transaction history and details
Purpose of Collecting Personal Information:
We collect and use personal information for the following purposes:
Processing and completing online payment transactions
Verifying the identity of the customer
Contacting the customer regarding payment-related matters
Complying with legal and regulatory requirements
Improving our services and customer experience
Data Security:
We implement appropriate technical and organizational measures to safeguard the personal information provided to us. We utilize secure encryption protocols, firewalls, and access controls to protect against unauthorized access, disclosure, alteration, or destruction of personal information.
Retention of Personal Information:
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Sharing of Personal Information:
We may share personal information with trusted third-party service providers who assist us in processing payments, maintaining our website, and delivering services. However, we ensure that these third parties adhere to strict confidentiality and security standards.
Legal Disclosure:
We may disclose personal information if required by law, regulation, legal process, or government request.
Your Rights:
You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have any concerns regarding your personal information, please contact us using the contact details provided below.
Cookies and Tracking Technologies:
We may use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us collect information about your browsing activities and preferences. You have the option to disable cookies through your browser settings; however, this may affect certain functionalities of our website.
Changes to the Privacy Policy:
We reserve the right to update or modify this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting.
Contact Information:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
City Health Clinic & Diagnostic
Address: AK Azad Rd, Sankarpur, Birubari, Guwahati, Assam 781001
Phone: +91 84535 59633
Email: info@cityhealthguwahati.com
By using our online payment services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.
Last updated: 2nd June 2023